Don't worry: it's not you, it's us.
When we upgraded our website on 11.16.21, we also switched web hosts, and unfortunately our user accounts were unable to be carried over. We apologize for any inconveniences or confusion this has caused.
You can recreate your account using the same information you previously used, or update it, if you're feeling fresh! Either way, this won't cause without any issues.
If you need to retrieve information about a past order, please contact us. Our support agents are always ready to help you out!